We have made every effort to ensure that the design of this website conforms to web standards for both usability and accessibility. Our aim is to provide equivalent access to the information on this website for all users.

Help topics

Resizing text

We've built the website in such a way as to allow your browser to increase the size of the text, whilst keeping the site usable. If you're using Internet Explorer or Firefox, you can change the size of the text by going to the View menu and selecting one of the options from the Text Size menu.

Opening pdf files

To open the pdf files on the website you’ll need to have Adobe Reader installed on your computer. This can be downloaded for free from

Multimedia content (including Flash)

We’ve done our best to ensure all multimedia content has a plain text alternative. If there is anything we could be doing better let us know:

Access keys

Access keys let you navigate around a website without using your mouse. The following keyboard shortcuts are available on this site:

S - Skip navigation
1 - Home page
3 - Site map
8 - Terms and conditions
0 - Accessibility

Using a PC:

Internet Explorer - hold down the ALT key, press the number of the access key, release both keys then press ENTER
Firefox - hold down the ALT key and the SHIFT key, and press the number of the access key

Using a Mac:

All browsers - hold down the CTRL key and press the number of the access key

Accessibility statement

Whilst creating this website, we've incorporated recommendations and best practice from the W3C (World Wide Web Consortium's) WAI (Web Accessibility Initiative) guidelines. The website uses XHTML code to provide document structure and CSS (Cascading Style Sheets) to provide document formatting. By following guidelines set down by the W3C we are trying to make sure that all the information on our website is available to everybody: not just the text, but the information contained in the images and other media. Using these technologies also allows us to provide a website that loads faster, and displays in more devices. We believe the website template set contains valid XHTML and CSS code and meets Priority 2 (AA) of the Web Accessibility Initiative's guidelines.

We've involved users throughout the development of the Enquiring Minds website, following a user-centred design (UCD) process.

To ensure this website is as accessible as possible, Futurelab:

We want to meet the needs of our disabled visitors. If you have found a problem, or you have a suggestion, please let us know:

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